MetroTech’s  Managed IT Service Packages

SERVICES ESSENTIALS PROFESSIONAL TOTAL CARE
Agent On Each Workstation X X X
On-Screen Connect For Quick Issue Resolution X X X
Preventative Maintenance X X X
System Monitoring X X X
OS Patch Management Critical Updates Only X X X
Professional Management Antivirus X X X
Automated Preventative Maintenance Items X X X
Event Monitoring From Windows Logs X X X
Access To Online Ticketing Portal Via Login X X X
OS Patch Management Critical & Security Updates X X
Critical and Security Patches X X
Third Party Patching X X
Unlimited Remote Help Desk X X
Non Microsoft Patching of Software Included X X
Discount on Hourly Rate Project Work & Onsite X X
Onsite, Non-Emergency Visits X
Vendor Liaison X
Unlimited Remote & Onsite Support During Business Hours X

Contact our office with any questions you might have about MetroTech’s Managed IT Service Packages and related pricing. 727-230-0332