Microsoft 365 and the Cloud, Managed Right
Email, files, and the everyday tools your team relies on live in the cloud now. We manage the Microsoft 365 environment behind them, covering setup, security, and everyday troubleshooting, so those tools stay available when your business needs them.
Signs Your Cloud Tools Need a Second Look
Most businesses move to the cloud and assume it runs itself. Here’s when that assumption starts causing problems.
Logins & Access Are a Mess
Former employees still have access, permissions are scattered, and nobody’s sure who can see what.
Email Keeps Getting Flagged or Lost
Important messages land in spam, or worse, spam lands in the inbox, and it’s been that way for months.
Nobody Manages Updates or Licenses
Software updates get skipped, licenses go unused, and nobody’s tracking what you’re paying for versus what you need.
Files Are Scattered Everywhere
Documents live in five different places, and finding the right version takes longer than it should.
How We Manage Microsoft 365 Day to Day
Cloud tools only help your business when someone’s keeping them running properly. Here’s what that looks like with us.
Setup Done Right the First Time
New accounts, permissions, and devices get configured properly from day one, instead of being pieced together as problems come up.
Security Built Into Your Cloud Environment
Multi-factor authentication, access controls, and monitoring come standard, not added on after something goes wrong.
A Real Person for Everyday Issues
When something in Microsoft 365 isn’t working right, you reach a person who can fix it, not a support ticket that sits for days.
Licenses Managed So You’re Not Overpaying
We track what you’re using and what you’re paying for, so you’re not stuck with licenses nobody touches.
Locked Out Doesn’t Mean Waiting
Whether it’s a locked account or a tool that’s stopped syncing, our goal is a response in under 20 minutes, so a login problem doesn’t turn into a lost morning.
21 Years of Doing This Right
We’ve managed technology for Tampa Bay businesses for 21 years under the same name, through every version of email and file-sharing that came before Microsoft 365.
“They have always gone above and beyond.”
“We have worked with MetroTech longer than I can remember and they have always gone above and beyond to keep our remote sites running.
Just now, the owner himself came on site to resolve some power issues throughout our network and install failover to a mobile network within an hour of our local crew getting on site themselves. I highly recommend them to anyone in their service area.”
Jason Friedley
What’s Included With Cloud & Microsoft 365 Support
Here’s what’s covered once we’re managing your cloud environment.
Frequently Asked Questions
Cloud and Microsoft 365 questions tend to come up once businesses realize how much runs through it. Here are the ones we hear most.
We already have Microsoft 365. What does this add?
Having the license is different from having it managed. We handle the setup, security, and troubleshooting that keeps it running well, so problems get caught before they slow your team down.
Will this replace our existing email and file setup?
No. We manage what’s already there, tightening up security and organization rather than moving you to something new.
What if only part of our team uses Microsoft 365?
That’s common. We manage the tools you’re using now and can help bring the rest of your team on board when you’re ready.
How fast can you fix something like a locked account?
Our goal is under 20 minutes, and most requests like this get resolved even faster than that.
See What Quality IT Feels Like
Book a no-pressure call and find out what’s really going on in your business, often with real numbers right there on the call. No jargon, no scare tactics, just a straight conversation with the people who’d actually be looking after you.
- Real numbers on what downtime is costing you.
- A conversation with the people who’d look after you.
- No pressure, no hard sell.