Tampa’s Homegrown Managed IT Team
We’re based right here in Tampa, and we’ve supported local businesses with the same responsive, personal service for 21 years.
Signs Your Tampa Business Has Outgrown Break-Fix
Managed IT usually becomes the obvious next step once a business hits a certain point. Here’s what that point tends to look like.
One IT Person, Too Much Riding on Them
Your entire setup depends on one person, and a single sick day or resignation can bring everything to a stop.
Systems That Can’t Keep Up With Growth
More people, more devices, and more software than what you started with was ever built to handle.
Nobody Catching Problems Early
Issues only get noticed once they’ve already caused downtime, because nobody’s watching for them beforehand.
IT Still Landing on the Owner’s Desk
You didn’t start this business to manage licenses and troubleshoot printers, but somehow it keeps landing on you anyway.
What Tampa Businesses Get When They Choose Us
We built our managed IT service around the things that make a real difference day to day, not a service agreement that sits in a drawer.
A Real Person, Not a Call Center
Call with a Tampa IT issue and you’ll reach an actual person who listens, not a recording or a ticket queue.
Response Times Under 20 Minutes
Our goal is a response in under 20 minutes, wherever you’re located across the city.
Matched With the Right Technician
We assign the right skill level to each task instead of sending whoever’s available, so you get the right expertise at the right value.
A Live Score You Can Check Anytime
Our customer satisfaction score sits live on our site, aiming for 98% or better, so our reliability isn’t just something we say.
We Slow Down When It Counts
When a request could put your business at risk, we’ll pause, explain why in plain terms, and walk you through it the right way.
Two Decades in Tampa, Same Name Throughout
We’ve operated as MetroTech for 21 years without rebranding to escape a reputation. That kind of staying power is hard to fake.
“Never a problem that cant be solved!”
“Very prompt , efficient and the added bonus He always has a smile on his face! This company and employee has saved us from “so many headaches” if you are looking for IT This is the place!!!!”
Chris Lawson
What’s Included for Tampa Clients
Here’s what’s covered once you’re a client.
Help Desk Support
A direct line for day-to-day issues, answered by a real person who treats the request like it matters. No hold music, no explaining the problem twice.
Proactive Monitoring
We catch problems before they become downtime, instead of waiting for something to break. Most issues get resolved before your team notices anything went wrong.
Patch & Device Management
Updates, security patches, and device health handled quietly in the background. Your team keeps working instead of waiting on installs.
Onboarding & Offboarding
New hires are ready to work from day one. Departing employees lose access just as cleanly, with nothing left hanging.
Vendor Management
We deal directly with your software and hardware vendors on your behalf. One call from us replaces you being stuck on hold.
Regular Reporting
A clear, plain-language rundown of what’s been done and what’s coming next. No technical report nobody actually reads.
Frequently Asked Questions
Managed IT tends to raise a few of the same questions. If yours isn’t here, ask us directly and we’ll get back to you.
How is this different from calling someone when something breaks?
Break-fix only shows up after something’s already gone wrong. Managed IT means we’re watching for problems before they cause downtime, backed by a team instead of one overworked contractor.
Do you have technicians who can come onsite in Tampa?
Yes. Onsite support is available throughout Tampa whenever a problem needs hands on the ground rather than a remote fix.
Will I lose control over my own systems?
No. We explain decisions in plain terms before we make them and keep you informed throughout. You’re never locked out of your own technology.
What if I already have someone doing IT in-house?
That’s exactly what our co-managed option is for. We fill the gaps around your existing setup instead of replacing what’s already working.
See What Quality IT Feels Like
Book a no-pressure call and find out what’s really going on in your business, often with real numbers right there on the call. No jargon, no scare tactics, just a straight conversation with the people who’d actually be looking after you.
- Real numbers on what downtime is costing you.
- A conversation with the people who’d look after you.
- No pressure, no hard sell.