Old School Customer Service, Cutting Edge Technology
Managed IT for Tampa Bay businesses, from a team that still answers the phone and keeps your systems running.
- Locally Owned
- Same-Day Service
- Upfront Pricing
- Certified Techs
What Makes Businesses Start Looking Elsewhere
Most businesses don’t wake up wanting to switch IT providers. Something usually pushes them to start looking, and it’s rarely just one thing.
Nobody Picks Up
You call with something urgent and land in a voicemail queue, waiting for a ticket number to turn into an actual person.
Talked Down To
You’re tired of jargon thrown at you or changes made to your systems without anyone explaining why.
That Sinking Feeling
Files vanish, work stops, and someone tells you it’s gone for good.
Promises That Didn’t Hold
Your last provider promised the world, then got harder and harder to reach.
You Don’t Have to Take Our Word for It
Anyone can say they’re reliable. We’d rather show you the receipts and let you decide for yourself.
Twenty-One Years in Business, Same Name the Whole Time
We’ve been MetroTech for 21 years and never rebranded to escape a reputation, which happens a lot in this industry. That kind of staying power means hundreds of Tampa Bay businesses have been guided through every kind of IT challenge, using the hard-won experience to know what actually works.
We Publish Our Numbers So You Can Check Them
Our customer satisfaction score sits live on our site, with a goal of 98% or better based on completed work. Pair that with a wall of real Google reviews we respond to personally, good and bad alike, and you don’t have to take our word for any of it.
Fast Response, Every Time You Reach Out
However your request comes in, our goal is to respond in under 20 minutes, and we usually land closer to 10. New clients often arrive amazed, having waited days or weeks for their old provider to even reply.
We Still Engineer Real Solutions
Most providers have become a catalog of products they resell. We still roll up our sleeves and build answers to tricky problems, like recovering 26,000 photos everyone else had called unrecoverable or automating a commercial garage door nobody else could solve.
Twenty-One Years in Business, Same Name the Whole Time
We’ve been MetroTech for 21 years and never rebranded to escape a reputation, which happens a lot in this industry. That kind of staying power means hundreds of Tampa Bay businesses have been guided through every kind of IT challenge, using the hard-won experience to know what actually works.
We Publish Our Numbers So You Can Check Them
Our customer satisfaction score sits live on our site, with a goal of 98% or better based on completed work. Pair that with a wall of real Google reviews we respond to personally, good and bad alike, and you don’t have to take our word for any of it.
Fast Response, Every Time You Reach Out
However your request comes in, our goal is to respond in under 20 minutes, and we usually land closer to 10. New clients often arrive amazed, having waited days or weeks for their old provider to even reply.
We Still Engineer Real Solutions
Most providers have become a catalog of products they resell. We still roll up our sleeves and build answers to tricky problems, like recovering 26,000 photos everyone else had called unrecoverable or automating a commercial garage door nobody else could solve.
“My experience with MetroTech has been exceptional from start to finish”
“I’ve been using MetroTech for my business’s IT support and cybersecurity needs, and I couldn’t be more satisfied. Operating in a highly regulated industry means I can’t afford anything less than top-tier service when it comes to system implementation, management, and cybersecurity support.”
Matthew Moll
Everything Your Business Needs to Keep Running
We cover the technology a growing business relies on every day, handled by one team instead of a handful of vendors.
Support
Co-Managed & Managed IT
We work alongside the IT setup you already have, filling the gaps and taking the weight off your team, or we take on full support if that’s what you need.
Continuity
Backup & Disaster Recovery
If your systems go down, your business still needs to keep running. We keep a recovery plan ready so a bad day doesn’t turn into a bad month.
Protection
Cybersecurity & Compliance
We protect your business and your data with security that fits how you work, including dark web monitoring and support for requirements like HIPAA.
Strategy
Strategic IT Planning
Our vCIO guidance treats your technology as a business decision, so you plan ahead instead of patching problems as they come up.
Innovation
Practical AI Guidance
We cut through the noise and help you find the handful of AI uses that actually save your team time and set up safely so your data stays yours.
Everyday Tools
Microsoft 365, VoIP & Support
We manage the tools you rely on every day, with support available remotely and onsite whenever you need it.
What Happens After You Call
Getting started with MetroTech is meant to feel simple, not like another item added to your to-do list.
Have a Conversation
Book a no-pressure call with Eric or Duane and talk through what’s really going on, often with real numbers right there on the call.
Get a Straight Plan
We’ll tell you what you actually need, in plain terms, with no scare tactics and no pressure to buy more than that.
We Handle the Move
If you decide to switch, we manage the transition and handle the heavy lifting, so your team barely feels the change.
Get On With Business
Real people answer, problems get solved fast, and your technology fades into the background so your team can focus on the work.
See What Quality IT Feels Like
Book a no-pressure call and find out what’s really going on in your business, often with real numbers right there on the call. No jargon, no scare tactics, just a straight conversation with the people who’d actually be looking after you.
- Real numbers on what downtime is costing you.
- A conversation with the people who’d look after you.
- No pressure, no hard sell.